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Our goal is to be the low price leader locally and on-line. Our customers trust us to have low prices,
hence there is no need for "special sales." Prices quote and availability on items can be sent
to us to insure you get the item(s) at the lowest and fastest way possible.
100% Price Match Guarantee
We are working hard to make sure our prices are the best around, but if you find another site that
offers a lower price, let us know and we'll credit your original payment method for the difference. If we
lower the price on our own site within 14 days of the order date, we'll refund you the difference as
well. Please keep in mind all the conditions listed below have to apply.
Request your refund
If you have found a lower price on our site or a competitor's site within 14 days of your order send us
an email with a link to the lower priced item.
Our sales manager makes the final decision in always taking care of our customers, but we do have
guidelines for matching our competition.
Our 100% Price Match Guarantee has some limitations:
- We do honor "Preferred Shopping Card" advertised prices. Must be like items, be advertised and
require a competitor's shopping card, for the discount to apply.
- Special promotions such as rebates, gift certificates, and "buy one, get one" offers are not
eligible.
- You must first purchase the item on Cultured Aquatic Life before requesting your 14 day Price Match
Guarantee.
- If claim is filed for price reduction on Cultured Aquatic Life within 14 days of order date, refund
is for 100% of the price difference. The item must be currently available on Cultured Aquatic Life in the
same size, style, and color that you purchased.
- Guarantee applies to the top three (3) On-line aquatic retailers site's only. We will also
match any brick-and-mortar store prices if the price can be verified.
- The item must be currently available, in stock and be same exact item at Cultured Aquatic Life. It
also must be in stock and available for purchase on the competitor's Web site.
- We do not honor advertisements that require a purchase in order to receive the advertised price or
free product.
- We do not honor "Buy One / Get One Free" advertisements.
- We do not honor double or triple coupons or percent off advertisements.
- We do not honor other retailers' "Misprinted" advertised prices.
- Claims are limited to one price adjustment per item.
- Guarantee only applies to purchases for personal use. Guarantee does not apply to purchases for
resale or commercial purposes.
- We reserve the right to deny claims if our policy is being abused.
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