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Phone Orders/Service: Monday - Friday - 9 AM to 3 PM ( EST )
Pickup's Available: Must be pre-arranged and pre-paid. We welcome your local business, but our limited sales staff means limited local hours.
Sales Department: Email to: Sales Include: Name, Bill to and Ship to address and phone number.
Phone-in an order: 203.439.7993We do sometimes experience high call volumes, if you get voice mail, please leave a message and we'll call you back.
Pre-sales Product Questions: Email to: Sales
Checking Status of Orders: Email to: Sales
PLEASE NOTE: In house orders placed with a valid email account, will automatically receive a tracking number via email.
Billing Questions/Problems: Email to: Sales
Warranty/Refund Questions: Email to: Customer Care
Website Problems/Suggestions: Email to: Webmaster
Please include tank size, setup, and as much info as possible so we can help. These individuals do not have the ability to check on orders, tracking numbers, etc. Questions only.
Reef Questions: ask the Reef Master!
Tank Setup Questions: ask the Tank Master!
Click Here To Contact Us via E-mail
Unless you assent, we will never share the personal information you provide to us except
as required by law (such as responding to a valid subpoena, warrant, audit, or agency
action, or to prevent fraud).